Shipping policy

Applies to Orders Within the United Kingdom

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping procedures.

Shipping Costs

Free Shipping: We offer free shipping on all orders.

Shipping Area

Delivery Region: Currently, we ship within the United Kingdom.
Future Expansion: We are considering expanding our delivery regions in the future.

Order Processing Time

Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Cut-Off Time: Orders placed before 23:00 (GMT) will be processed on the same day. Orders placed after this time will be processed the next business day.
Non-Processing Days: Orders are not processed on weekends or public holidays.

Delivery Time

Estimated Delivery: Orders typically arrive within 7-9 business days after processing, depending on the destination.

Shipping Process

Courier Services: We use trusted carriers such as Royal Mail for all shipments.
Tracking Information: Once your order has been shipped, you will receive an email with tracking details.

Lost or Damaged Items

Damaged Orders: If your order arrives damaged, please contact us within 48 hours so we can arrange a resolution.
Lost Orders: If your order is lost, please contact us immediately for assistance.

Returns

Returns Policy: For detailed instructions on returns, please refer to our Returns Policy.