Mira – Luxury Vegan Handbag with FREE Rabbit Charm

30 Day Refund and Return Period: From the day you received the product, you have 30 days to request a refund or exchange. After this 30-day period, we unfortunately cannot offer refunds or exchanges. Money will be refunded in the same way you paid. Please contact us at info@aurea-valentina.co.uk to initiate a return or exchange

Validity for refunds and returns: To be eligible for a refund or exchange, the item must be unused. An item that is not in its original condition, damaged or missing parts not caused by our fault cannot be refunded.

Return Shipping Costs: Customers are responsible for return shipping costs unless the product is defective or incorrect.

Shipping Methods

We offer free standard shipping on all orders within the United Kingdom. Your order will be shipped via Royal Mail. This helps us ensure your package is delivered as efficiently as possible.

Processing Time

Orders are typically processed within 1-2 business days. Please note that our daily cut-off time is 23:00 PM GMT. If you place an order after this time, it will be processed on the next business day.

Transit Time

Once your order is processed, it usually takes 7-9 business days to arrive, depending on your location.

Total Delivery Time

From the moment you place your order, you can expect it to arrive within 8-11 business days.